Operator Notes #3
Three Questions Before You Automate
Automation multiplies whatever it is pointed at. Three questions to answer first, and why most businesses stall on the second.
November 10, 2026 · 2 min read
Strategic Insights
Notes for leaders of growing businesses
Short, practical pieces on operations, systems and technology leadership. Each one is built around a single idea you can put to work in your own business.
Operator Notes #2
Big-Company Habits Worth Stealing
Large companies get plenty wrong, but four of their habits cost almost nothing and work at any size. Here is what to borrow and what to leave behind.
November 3, 2026 · 3 min read
Operator Notes #1
Five Signs You've Outgrown Your Spreadsheets
Spreadsheets are a fine place to start. Here are five signs the file has begun running the business, and what to fix first.
October 27, 2026 · 2 min read
Technology Leadership
When a Fractional Technology Leader Makes Sense
An honest look at who benefits from part-time senior technology leadership, who does not, and how to tell which side of the line you are on.
October 20, 2026 · 2 min read
AI & Data
Stop Bolting AI On
Most AI projects that disappoint are foundation failures, not AI failures. Three things have to be true before AI earns its keep.
October 16, 2026 · 2 min read
AI & Operations Readiness Checklist
A practical self-assessment. Takes about three minutes.